Frequently Asked Questions
What courses does Rescue ED offer?
We offer American Heart Association–aligned CPR, BLS, ACLS, and PALS courses for healthcare providers, first responders, and the general public.
Are your instructors certified?
Yes. All Rescue ED instructors are BLS, ACLS, and PALS certified and meet American Heart Association instructor requirements.
How do I register for a class?
You can register for classes directly through our website. Payment is required at the time of registration unless otherwise stated.
When will I receive my certification card?
Participant information is submitted to the American Heart Association within 24 hours of course completion. Certification card issuance time is determined by the American Heart Association and may vary.
How long are the certifications valid?
American Heart Association certifications are typically valid for two years, unless otherwise specified.
What is your refund policy?
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Cancellations made more than 7 days prior to the scheduled class are eligible for a full refund.
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Cancellations made within 7 days of the class are not eligible for a refund.
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No-shows are not eligible for refunds.
Please refer to our Refund Policy page for full details.
What happens if Rescue ED cancels a class?
If Rescue ED cancels or reschedules a class, you may choose a full refund or transfer to a future class at no additional cost.
Do you offer group or on-site training?
Yes. We offer group and on-site training for businesses, healthcare facilities, and organizations. Please contact us for availability and pricing.
What should I bring to class?
Please bring a valid photo ID and any required pre-course materials if applicable. Comfortable clothing is recommended for hands-on skills practice.
Are online classes available?
Some courses may include online components, depending on the certification. Skills testing must be completed in person unless otherwise specified.
How can I contact Rescue ED?
You can reach us by email or phone:
Rescue ED
Email: Rescueedcpr@gmail.com